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FAQ

FREQUENTLY   ASKED   QUESTIONS

  • HOW CAN I PLACE AN ORDER?
  • 1st Way:

    Directly put the merchandise into the "Cart" and pay on our website .After we receive your money,we will ship the package and tell you the Tracking No. within 36 hours.If there is any qustion on your order,we will email you within 24 hours.

    2nd Way:

    I.Choose the items on our website and tell us your order list .

    II.Tell us the IDs of the pictures,Size  and Quantity,

    For Example (ONLY):

    IDs

     Size

    Quantity

    1234

    US 8,9,10,11,12,13

    6 Pairs

    5678

    XL

    1 Piece

    And your delivery Info:

  • Email Address:
  • TO(Full Name):
  • City:
  • Country:
  • Detailed Address:
  • Zip Code:
  • Phone No.:
  • III. After we check all the information with you by EMIAL or MSN and you make the decision to place the order,you need to send the payment.

    IV.We will ship the Package and tell you the Tracking No.within 24 hours ( Upon received payment).

    V. Usually,you will receive the package(s) in 7 to 9 days.

    More details,please email us,firstnikeshoes@hotmail.com

  • What's the Payment Method?
  • We accept Western Union,MoneyGram and Bank Transfer.

                        

     

  • What's your shipping method?
  • According to the difference of location,we can ship the packages via following carriers.

                

  • How long will it take to receive the package?
  • After you confirm the order and send the payment,we will send the package in 36 hours.After we send the package,usually,you will receive the package in 5 to 9 days which based upon where you are.For instance,if the package will be shipped to Australia,usually,it will take 4 to 7 days.

  • What size is available?

  • Click the picture and  you will see the bigger one,below which you will clear see what size is available.

  • Is there Min Order Quantity?

  • Generally,we can accept small order,even 1 pair or piece,but the price will be a little higher.If the total amount is under 48$,you have to pay 48$.

  • What extra cost shall I pay?
  • The price that shown on our website is included shipping,but you have to charge the fee which produced by Western Union or MoneyGram.

  • How are the shoes packaged?
  • All packaged come with original box. Merchandises are carefully surrounded in protective material and packaged in a our inventory wrap. Be aware that shoe boxes sometimes become damaged due to poor handling by shipping carriers.

    • Shipping Time?

    After we received the payment,we would send the package and give you the Tracking No. within 36 hours.Usually,the package would be delivered in about 8 days,early or late.

  • After received the package,if something wrong with the items,How shall to do ?

  • Don't worry,we will be responsible for both of your money and package.If there is anything wrong with the items,please take the photo of where it is wrong.You need to provide the evidence.If it is true,we will refund your money or reship the good items to you.

    ENJOY YOUR SHOPPING TIME NOW!!!

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